Image used under license from Pexels.com.
In a recent Inc.com article, Carmine Gallo, the author of best-selling book Talk Like TED, suggests that "public speaking Is no longer a 'soft skill.'"
The article is worth reading, but here's a few key takeaways (quotations) worth noting.
Key takeaway, which intersect with the idea of identification and structuration:
Says Jon Muñoz, vice president of global diversity and inclusion, “Diversity is embedded in our DNA. It’s important for us to reflect the communities where we live and work. We’re in the people business, so it’s important for us to be responsive to our guests, our team members, and our communities.”
Read the article in Fortune.
I am an instructor of business communication at SIUC. Connect with me on LinkedIn.