Building Personal Capability: Communication
These are quick notes, disregard typos please.
According to the exam content outline, the following capabilities are assessed:
1.1.A - Skill in using communication strategies that inform and influence audiences.
These are are the resources I reviewed and studied. Some items may be behind pay walls.
1.1.B - Skill in applying verbal, written, and/or non‐verbal communication techniques.
Concepts from Handbook of Communication Training (amzn.to/3eA1egI):
General Facilitation Skills
Effective facilitation skills to do in practice (could fit both categories above):
If you happen upon this information, share your thoughts with others. Also, I may also add additional information by editing this post or add more posts to the blog.
Hi. I am Craig Engstrom, I am posting some daily study notes as I cover each of the capabilities covered in the new Association for Talent Development's CPTD certification exam.