Craig Engstrom, Ph.D.'s Courses and Research
  • Home
  • Courses
    • SIUC - Sp 2021 Courses
    • CMST 390/490 - Applied Communication
    • Online/Hybrid Courses >
      • CMST 101: Public Speaking
    • Course Policies (Syllabus) >
      • Writing
    • Courses Archive >
      • COM 213: Public Speaking
      • COM 220: Intro to Org Comm
      • CMST 380 Intro to Leadership and Org Comm
      • CMST 411 - Rhetorical Criticism
      • CMST 480: Biz & Org Comm Cases
      • CMST 493-19: International Films
      • CMST 480: Dynamics of Org Comm (SIUC)
      • CMST 483: Adv. Business & Org Comm
      • CMST 484: Social Media >
        • Sample SoMe Plans
        • Graduate Readings
      • COM 315: Intercultural Comm
      • COM 319: Bus and Prof Comm
      • COM 320: Org Comm
      • COM 321: Case Studies in Org Comm
      • COM 353: Intercultural Films
      • COM 490: Comm Training (Capstone)
    • Common Forms >
      • Students > Share Work
      • Students' Kind Words
      • Group Evaluation
      • Leader Evaluation
  • Resources
    • Blog
    • Branding
    • Craig's Video Recommendations
    • Job Hunt Resources
    • Learning Paths >
      • How to Create Vertical Videos in PowerPoint
      • Conflict Seminars: Training Guides
      • Conflict & Negotiation
    • Student Resources >
      • How To Vids
      • Haiku Deck
    • Teaching Resources
    • Resume Resources
    • Public Speaking Resources >
      • Public Speaking Resources
      • Sample Ignite Talks
      • Infographics
    • CMST Projects >
      • My Communication Story
      • Comm Posters
      • CMST Templates
    • SIU Scholarships
  • CV/Research
    • Podcasts >
      • Podcast D.J. Jeffries
      • Podcast Drew Swithin
      • Podcast Kaci Huelsman
      • Do a Podcast!
    • Communication Teacher Article
    • Journals
  • Internships/Jobs
    • CMST Internships for Credit
  • Webinars
    • Past Streams - 2021
  • Contact

Daily Study Notes:
​8-Week Journey to the CPTD Certification

The PLan
​
​Building Personal Capability
20% of the exam; From 6/22 to 7/3

Developing Professional Capability
45% of the exam; from 7/4 to 7/28

Impacting Organizational Capability
35% of the exam, 7/28 to 8/14
Start at Beginning

Day 17 - Knowledge Management

7/10/2020

0 Comments

 
Decorative picture - Knowledge management
2.5 Knowledge Management
2.5.A Skill in curating instructional content, tools, and  resources, for example researching, evaluating, selecting, and/or assembling publicly available online  courseware.

2.5.B Skill in designing and implementing knowledge management strategy.
Along with understanding the principles of knowledge management (i.e. managing, preserving, and maintaining organizational knowledge, TD professionals must be able to:
  • Design and implement a knowledge management strategy.
  • Identify the quality, authenticity, accuracy, impartiality, or relevance of information from various sources (for example, databases, print and online media, speeches and presentations, and observations).
  • Organize and synthesize information from multiple sources (for example, databases, print and online media, speeches and presentations, and observations).
  • Curate instructional content, tools, and resources (for example, researching, evaluating, selecting, or assembling publicly available online courseware).
  • Identify the type and amount of information needed to support talent development activities.
  • Develop, manage, facilitate, or support knowledge networks and communities of practice.
KM Systems
  • groupware systems--software that supports multiple users working on related tasks in local and remote networks
  • intranet and extranet--intranets are internally shared networks; extranets may be accessible to others outside the organization
  • data warehousing, data mining, and online analytical processing--generally considered business intelligence, these systems allow rapid analysis of large data sets
  • decision support systems--systems that support judgements or courses of action for an organization
  • content management systems--systems that warehouse and manage large quantities of digital content
  • document management systems--systems to track, store, and manage documents
  • artificial intelligence tools--tools and systems that support the search, optimization, and evaluation of knowledge and information
  • simulation tools--tools that allow for simulation of performance events where knowledge elements are deployed
  • semantic networks--systems that map connections between ideas or concepts in an organization (Bali, Wickramasinghe, and Lehaney 2009).

References // Articles reviewed
  • https://www.td.org/insights/knowledge-management-is-a-vital-td-capability
  • https://www.td.org/insights/get-smart-about-knowledge-management
  • https://www.td.org/magazines/the-public-manager/five-quick-recommendations-to-create-a-knowledge-management-culture
  • https://www.td.org/insights/knowledge-management-and-organizational-impact
  • https://medium.com/@stangarfield/10-types-of-knowledge-management-strategies-f947f28599a7
<< PRevious
Main Blog page
Next >>
0 Comments



Leave a Reply.

    Author

    Hi. I am Craig Engstrom, I am posting some daily study notes as I cover each of the capabilities covered in the new Association for Talent Development's CPTD certification exam.

    Archives

    August 2020
    July 2020
    June 2020

    Categories

    All
    Building Organizational Capabilities
    Building Personal Capabilities
    Communication
    Developing Professional Capability
    Updates

    RSS Feed

Let's not be strangers.


Consulting

​communication.work

Telephone

618.203.1997

Email

craig.engstrom[at]siu.edu

Site Terms

Read here.
Contacts
  • Home
  • Courses
    • SIUC - Sp 2021 Courses
    • CMST 390/490 - Applied Communication
    • Online/Hybrid Courses >
      • CMST 101: Public Speaking
    • Course Policies (Syllabus) >
      • Writing
    • Courses Archive >
      • COM 213: Public Speaking
      • COM 220: Intro to Org Comm
      • CMST 380 Intro to Leadership and Org Comm
      • CMST 411 - Rhetorical Criticism
      • CMST 480: Biz & Org Comm Cases
      • CMST 493-19: International Films
      • CMST 480: Dynamics of Org Comm (SIUC)
      • CMST 483: Adv. Business & Org Comm
      • CMST 484: Social Media >
        • Sample SoMe Plans
        • Graduate Readings
      • COM 315: Intercultural Comm
      • COM 319: Bus and Prof Comm
      • COM 320: Org Comm
      • COM 321: Case Studies in Org Comm
      • COM 353: Intercultural Films
      • COM 490: Comm Training (Capstone)
    • Common Forms >
      • Students > Share Work
      • Students' Kind Words
      • Group Evaluation
      • Leader Evaluation
  • Resources
    • Blog
    • Branding
    • Craig's Video Recommendations
    • Job Hunt Resources
    • Learning Paths >
      • How to Create Vertical Videos in PowerPoint
      • Conflict Seminars: Training Guides
      • Conflict & Negotiation
    • Student Resources >
      • How To Vids
      • Haiku Deck
    • Teaching Resources
    • Resume Resources
    • Public Speaking Resources >
      • Public Speaking Resources
      • Sample Ignite Talks
      • Infographics
    • CMST Projects >
      • My Communication Story
      • Comm Posters
      • CMST Templates
    • SIU Scholarships
  • CV/Research
    • Podcasts >
      • Podcast D.J. Jeffries
      • Podcast Drew Swithin
      • Podcast Kaci Huelsman
      • Do a Podcast!
    • Communication Teacher Article
    • Journals
  • Internships/Jobs
    • CMST Internships for Credit
  • Webinars
    • Past Streams - 2021
  • Contact