Craig Engstrom, Ph.D.'s Courses and Research
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Daily Study Notes:
​8-Week Journey to the CPTD Certification

The PLan
​
​Building Personal Capability
20% of the exam; From 6/22 to 7/3

Developing Professional Capability
45% of the exam; from 7/4 to 7/28

Impacting Organizational Capability
35% of the exam, 7/28 to 8/14
Start at Beginning

Day 36: Consulting & Business Partnering, Cont'd

7/31/2020

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Consulting & Business Partnering
Covering Two Skills
  • ​3.2.C Skill in partnering with other organizational units to provide guidance on departmental or organizational talent requirements. 
  • 3.2.D Skill in identifying, minimizing, and overcoming organizational barriers to implementing talent development solutions and/or strategies
  • The goal is to identify opportunities for partnering through needs assessment
  • Use Interpersonal skills to establish partnering relationship
  • Work across department (boundary-spanning)
  • Align talent management to organizational talent requirement through:
    • systems thinking
    • strategic thinking
    • critical thinking
    • collaboration (Guerra-Lopez and Hicks 2015).
    • Writing a workforce plan
Key:
Organizational requirements to support boundary spanning include:
  • defining boundaries to create safety
  • creating understanding of boundaries to foster respect
  • connecting to suspend boundaries and build trust
  • reframing the boundaries to develop community
  • interlacing the boundaries to advance interdependence
  • cross-cutting boundaries to enable reinvention (Ernst and Chrobot-Mason 2011).

Systems thinking is based upon the belief that the component parts of a system can be best understood by examining relationships with one another and with other systems, rather than in isolation. The holistic view is important to change initiatives because small changes to any part of a system affects the whole system based on the level of interconnectedness.)

Workforce Plan
Workforce plan is a design that identifies the skill and knowledge gaps between today's talent and the needs of the future, as well as the actions required to meet the needs. The workforce plan emanates from the organization's strategic plan and offers managers a framework for staffing decisions that is based on the mission, strategic plan, budget, and desired competencies.

Identifying & Overcoming Barriers

  • Before even suggesting a solution, TD professionals should ensure that it is aligned with the organization’s needs, and understand that they may collide with other higher-priority organizational needs.
  • Anticipate objections and include them in the presentation or be prepared when they arise (Scharlatt 2008).
  • Demonstrate alignment to organizational needs.

Useful Article on overcoming resistance through non-confrontive approach (this is for trainees, but still interesting): https://www.td.org/magazines/td-archive/1989/overcoming-resistance-to-training-a-nonconfrontive-approach
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    Author

    Hi. I am Craig Engstrom, I am posting some daily study notes as I cover each of the capabilities covered in the new Association for Talent Development's CPTD certification exam.

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  • Home
  • Courses
    • SIUC - Sp 2021 Courses
    • CMST 390/490 - Applied Communication
    • Online/Hybrid Courses >
      • CMST 101: Public Speaking
    • Course Policies (Syllabus) >
      • Writing
    • Courses Archive >
      • COM 213: Public Speaking
      • COM 220: Intro to Org Comm
      • CMST 380 Intro to Leadership and Org Comm
      • CMST 411 - Rhetorical Criticism
      • CMST 480: Biz & Org Comm Cases
      • CMST 493-19: International Films
      • CMST 480: Dynamics of Org Comm (SIUC)
      • CMST 483: Adv. Business & Org Comm
      • CMST 484: Social Media >
        • Sample SoMe Plans
        • Graduate Readings
      • COM 315: Intercultural Comm
      • COM 319: Bus and Prof Comm
      • COM 320: Org Comm
      • COM 321: Case Studies in Org Comm
      • COM 353: Intercultural Films
      • COM 490: Comm Training (Capstone)
    • Common Forms >
      • Students > Share Work
      • Students' Kind Words
      • Group Evaluation
      • Leader Evaluation
  • Resources
    • Blog
    • Branding
    • Craig's Video Recommendations
    • Job Hunt Resources
    • Learning Paths >
      • How to Create Vertical Videos in PowerPoint
      • Conflict Seminars: Training Guides
      • Conflict & Negotiation
    • Student Resources >
      • How To Vids
      • Haiku Deck
    • Teaching Resources
    • Resume Resources
    • Public Speaking Resources >
      • Public Speaking Resources
      • Sample Ignite Talks
      • Infographics
    • CMST Projects >
      • My Communication Story
      • Comm Posters
      • CMST Templates
    • SIU Scholarships
  • CV/Research
    • Podcasts >
      • Podcast D.J. Jeffries
      • Podcast Drew Swithin
      • Podcast Kaci Huelsman
      • Do a Podcast!
    • Communication Teacher Article
    • Journals
  • Internships/Jobs
    • CMST Internships for Credit
  • Webinars
    • Past Streams - 2021
  • Contact