Craig Engstrom, Ph.D.'s Courses and Research
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Daily Study Notes:
​8-Week Journey to the CPTD Certification

The PLan
​
​Building Personal Capability
20% of the exam; From 6/22 to 7/3

Developing Professional Capability
45% of the exam; from 7/4 to 7/28

Impacting Organizational Capability
35% of the exam, 7/28 to 8/14
Start at Beginning

Day 45: Performance Improvement - 2

8/9/2020

Comments

 
Picture
3.5.D Skill in conducting analysis of systems to improve human performance, for example determining how
organizations learn, closing knowledge or skill gaps, and addressing human factors issues.
3.5.E Knowledge of theories, models, and principles of human performance improvement.
Performance improvement is a results-based, systematic process used to identify the model of successful performance, uncover performance problems, analyze influences, select and design actions, manage workplace solutions, measure results, and continually improve performance within an organization.

The purpose of performance improvement is to boost organizational results by strengthening individual and organizational performance.

Key terms:
  • Clients
  • Key performers
  • Standard performers
  • Stakeholders
  • Target job
ATD Approach
Step 1. Business Analysis is the most important part of the model. 
Step 2. Performance and Key Performer Analysis identifies and clarifies the problem or performance gap by focusing on three areas: desired performance state, actual performance state, and the gap between the two. 
Step 3. Influence Analysis identifies the factors contributing to the performance gap. 
Step 4. Solution Selection 
Step 5. Solution Planning and Implementation

Rummler-Brache’s Nine Box Model
https://hptmanualaaly.weebly.com/rummlers-model.html

Resource and good read for TD members (free with membership): ​https://www.td.org/td-at-work/fundamentals-of-hpi

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    Author

    Hi. I am Craig Engstrom, I am posting some daily study notes as I cover each of the capabilities covered in the new Association for Talent Development's CPTD certification exam.

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  • Home
    • Why I love D2L
  • Courses
    • CPTD Exam Prep
    • SIUC - Sp 2021 Courses
    • CMST 390/490 - Applied Communication
    • Online/Hybrid Courses >
      • CMST 101: Public Speaking
    • Course Policies (Syllabus) >
      • Writing
    • Courses Archive >
      • COM 213: Public Speaking
      • COM 220: Intro to Org Comm
      • CMST 380 Intro to Leadership and Org Comm
      • CMST 411 - Rhetorical Criticism
      • CMST 480: Biz & Org Comm Cases
      • CMST 493-19: International Films
      • CMST 480: Dynamics of Org Comm (SIUC)
      • CMST 483: Adv. Business & Org Comm
      • CMST 484: Social Media >
        • Sample SoMe Plans
        • Graduate Readings
      • COM 315: Intercultural Comm
      • COM 319: Bus and Prof Comm
      • COM 320: Org Comm
      • COM 321: Case Studies in Org Comm
      • COM 353: Intercultural Films
      • COM 490: Comm Training (Capstone)
    • Common Forms >
      • Students > Share Work
      • Students' Kind Words
      • Group Evaluation
      • Leader Evaluation
  • Resources
    • Branding
    • Craig's Video Recommendations
    • Job Hunt Resources
    • Learning Paths >
      • How to Create Vertical Videos in PowerPoint
      • Conflict Seminars: Training Guides
      • Conflict & Negotiation
    • Student Resources >
      • Blog Topics
      • How To Vids
      • Haiku Deck
    • Teaching Resources
    • Career Resources >
      • Resume Resources
      • Leveraging LinkedIn
    • Public Speaking Resources >
      • Public Speaking Resources
      • Sample Ignite Talks
      • Infographics
    • CMST Projects >
      • My Communication Story
      • Comm Posters
      • CMST Templates
    • SIU Scholarships
  • CV/Research
    • Podcasts >
      • Podcast D.J. Jeffries
      • Podcast Drew Swithin
      • Podcast Kaci Huelsman
      • Do a Podcast!
    • Communication Teacher Article
    • Journals
  • Internships/Jobs
    • CMST Internships for Credit
  • Blog/Vids
    • Blog
    • YouTube Channel
    • Webinars >
      • Past Streams - 2021
  • Contact
  • April7