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Daily Study Notes:
​8-Week Journey to the CPTD Certification

The PLan
​
​Building Personal Capability
20% of the exam; From 6/22 to 7/3

Developing Professional Capability
45% of the exam; from 7/4 to 7/28

Impacting Organizational Capability
35% of the exam, 7/28 to 8/14
Start at Beginning

Day 8 - Compliance & Ethical Behavior

6/30/2020

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Picture
​I am studying Item 1.6. This covers the skill of compliance and ethical behavior. 

These notes are a little less thorough today; not because I do not think the topic is important but because I just did not have much time to study. Hopefully more to come.

This is part of the Building Personal Capability category


These are notes, so expect typos.

Basic Notes

Probably the best resources is the ATD Vision, Mission, and CoE: https://www.td.org/about/vision-mission-code-of-ethics
​

ATD BoK definition: "Ethical behavior means exhibiting good values and acting in ways that are consistent with the beliefs of society, the organization, and the profession."

"Compliance is an action that is mandated by a law, agency, or policy outside the organization’s purview."


Employees with integrity are open about conflict of interest. For example, TD professionals are open and upfront about personal relationships with potential vendors, perhaps recusing themselves from the final decision.

Ethical behavior is not about right or wrong but choosing between competing values. A TD professional can test a decision by asking:
  • Can I defend my actions?
  • How do I feel about the decision?
  • Is it the greatest good for the greatest number?
  • How would I feel if my family, colleagues, and friends learned about the decision?

10 Ways Ethics Engages Employees
TD professionals can use to help establish an ethical and compliant culture
  1. Align compliance to organizational strategy
  2. Designate a compliance and ethics owner and committee. 
  3. Compile organizational standards, policies, and procedures into categories. 
  4. Document written standards and legal requirements for each category.
  5. Conduct a risk assessment for each category. Develop open communication and training where necessary. 
  6. Audit, monitor, and adapt as necessary.

A very important consideration is information, such as intellectual capital, personal ID, patient info, customer data

GDPR is an important consideration -- though knowing the specifics of this would not be on the exam due to the need to make the exam universal. Same or EEOC.

​Significant emphasis on coaching and ethics in the BoK. An ethical thing to do sometimes is terminate the relationships (one not-so-obvious nugget of info).

Key >>
 Use of testing in hiring, promotion, or retention is an established and accepted practice. However, there can be a potential legal problem if a measure used for a significant employment decision is discriminatory. The question decided by federal courts is how much a procedure has an "adverse impact on the hiring, promotion, or other employment or membership opportunities of members of any race, sex, or ethnic groups will be considered to be discriminatory . . . unless the procedure has been validated" (29 CFR § 1607.3).

 Keep in mind the various challenges of remote workers who might be governed by multiple sets of laws, regulations, and so on. 

IT compliance is important

Adapting to ethical differences across culture requires learning (go figure!)

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    Hi. I am Craig Engstrom, I am posting some daily study notes as I cover each of the capabilities covered in the new Association for Talent Development's CPTD certification exam.

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  • Home
  • Courses
    • SIUC - Sp 2021 Courses
    • CMST 390/490 - Applied Communication
    • Online/Hybrid Courses >
      • CMST 101: Public Speaking
    • Course Policies (Syllabus) >
      • Writing
    • Courses Archive >
      • COM 213: Public Speaking
      • COM 220: Intro to Org Comm
      • CMST 380 Intro to Leadership and Org Comm
      • CMST 411 - Rhetorical Criticism
      • CMST 480: Biz & Org Comm Cases
      • CMST 493-19: International Films
      • CMST 480: Dynamics of Org Comm (SIUC)
      • CMST 483: Adv. Business & Org Comm
      • CMST 484: Social Media >
        • Sample SoMe Plans
        • Graduate Readings
      • COM 315: Intercultural Comm
      • COM 319: Bus and Prof Comm
      • COM 320: Org Comm
      • COM 321: Case Studies in Org Comm
      • COM 353: Intercultural Films
      • COM 490: Comm Training (Capstone)
    • Common Forms >
      • Students > Share Work
      • Students' Kind Words
      • Group Evaluation
      • Leader Evaluation
  • Resources
    • Blog
    • Branding
    • Craig's Video Recommendations
    • Job Hunt Resources
    • Learning Paths >
      • How to Create Vertical Videos in PowerPoint
      • Conflict Seminars: Training Guides
      • Conflict & Negotiation
    • Student Resources >
      • How To Vids
      • Haiku Deck
    • Teaching Resources
    • Resume Resources
    • Public Speaking Resources >
      • Public Speaking Resources
      • Sample Ignite Talks
      • Infographics
    • CMST Projects >
      • My Communication Story
      • Comm Posters
      • CMST Templates
    • SIU Scholarships
  • CV/Research
    • Podcasts >
      • Podcast D.J. Jeffries
      • Podcast Drew Swithin
      • Podcast Kaci Huelsman
      • Do a Podcast!
    • Communication Teacher Article
    • Journals
  • Internships/Jobs
    • CMST Internships for Credit
  • Webinars
    • Past Streams - 2021
  • Contact